1.Who We Are
TOP CODE MEDIA LLC provides digital marketing, creative content, website design and related services to businesses worldwide.
Licensed by Sharjah Media City (Shams), UAETrade Licence No.: 2644784.01Registered Address: Sharjah Media City, Sharjah, UAEEmail: support@topcodemedia.comPhone: +971 58 691 2878
This policy explains how we handle personal information received through our website, enquiries and service relationships.
2.Information We Collect
When you contact us or engage our services, we may receive your name, email address, telephone number, company details, website address and information about your project.
If required to deliver agreed services, we may also process information supplied through your advertising accounts, website or business systems. Please avoid sending passwords or unnecessary sensitive personal information.
Our website hosting provider may process technical information, such as IP addresses and request logs, to operate and secure the website.
3.How We Use Your Information
We use personal information to:
- Respond to enquiries and communicate with you.
- Prepare quotations and proposals.
- Deliver and manage agreed services.
- Maintain relevant business records.
- Protect our systems and comply with applicable legal obligations.
We rely on consent or another lawful basis available under applicable law, depending on the purpose of the processing.
5.Processing Outside the UAE
As we operate internationally, personal information may be accessed or processed outside the UAE, including in India and in locations used by our service providers.
Where applicable, we use the safeguards required by law for international transfers. You may contact us for information about the arrangements relevant to your data.
6.How Long We Keep Information
We retain enquiry information while responding to your request and considering any resulting work. We retain client and transaction records for service delivery, applicable legal requirements and the resolution of disputes.
Retention depends on the type of information, its purpose and applicable obligations. When information is no longer needed, we delete or anonymise it.
7.Security
We use access controls and appropriate security measures to protect personal information. Access is limited to people who need it for their work.
No internet transmission or storage system is completely secure.
8.Your Privacy Rights
Subject to applicable law, you may request access to or correction of your personal information, request deletion, withdraw consent, or object to or restrict certain processing.
Some information may need to be retained to meet legal obligations. We may verify your identity before responding to a request.
Contact support@topcodemedia.com to make a privacy request or raise a concern.
10.Changes and Contact
We may update this policy when our practices or applicable requirements change. The latest version will show its updated date.
For questions or concerns about this policy, contact:
TOP CODE MEDIA LLCEmail: support@topcodemedia.comPhone: +971 58 691 2878